Digitalizing Indonesia’s Tourist Economy: Smart E-Invoicing in Public Service Scenarios

Amid the wave of digital transformation, the Indonesian tax authority urgently needed an efficient and transparent tax management tool to address compliance gaps and revenue leakage caused by traditional paper-based invoices. In high-frequency transaction scenarios such as parking services and tourism attractions, cash payments and manual invoicing led to significant tax losses and data traceability challenges. Achieving end-to-end automated tax oversight became a critical priority for both the tax authority and industry stakeholders.

RegTECH’s Solution

As a global leader in RegTech (Regulatory Technology), RegTECH deployed its advanced electronic invoice solution to create a multi-scenario smart tax management platform tailored for Indonesia. Below are two core use cases implemented in the region:

1. Parking Services: Seamless Integration of Payments and Tax Compliance

– Multi-Modal Payment Support: Enabled fully digital parking fee payments through “Ground QR Codes”, “Entrance Codes”, and “Handheld Devices”. Users scan codes to complete payments and automatically generate e-invoices, eliminating cash transaction blind spots.

– Real-Time Tax Collection: Transaction data is synchronized in real-time with the tax authority’s backend system, enabling automated tax calculation and deduction to ensure “every penny reaches the treasury.”

– Anti-Fraud and Traceability: Each e-invoice includes a unique encrypted identifier to prevent tampering or duplication, providing a complete audit trail for tax inspections.

2. Tourism Ticketing: End-to-End Tax Lifecycle Management

– End-to-End Ticketing Solution for Tourist Attractions: RegTECH’s solution covers the full ticketing journey in scenic spots—from online or on-site ticket purchases to the generation of admission-ready e-tickets embedded with QR codes for seamless entry validation at access points.

– Dynamic Compliance: The system automatically adjusts tax rates based on transaction types (e.g., discounts, group tickets) to ensure accurate tax reporting.

– Data Analytics Powerhouse: Aggregates tourist traffic, revenue, and tax data into visualized dashboards, empowering the tax authority to optimize policies and resource allocation.

In the digital economy era, RegTECH remains committed to helping tax authorities and enterprises worldwide achieve efficient, transparent, and trustworthy taxation digitization efforts. We look forward to partnering with more stakeholders to build a smarter tax ecosystem!  

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